Lead SAP CRM Consultant

Our client, an established Fortune 500 global company, require a Lead Application Architect (SAP ECC, CRM, SRM) to lead the effort to ensure that common architecture strategy and decisions are implemented consistently across business and IT function.

Responsibilities

• Specify and design large and complex systems (e.g. involving significant team size and interaction, integration with multiple systems, covers multiple business processes or geographic regions)
• Selects appropriate design standards, methods and tools and ensures that they are applied effectively
• Review others' system design to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technologies
• Establish policy for selection of architecture components
• Evaluate and undertake impact analysis on major design options
• Ensure that the system architecture balances functional, service quality and systems management requirements
• Use appropriate tools, including logical models of components and interfaces, to contribute to the development of systems architectures
• Produce detailed component specifications and translate these into detailed designs for implementation using selected products
• Set standards, strategies and procedures across the development life-cycle in the areas of systems integration and testing and ensure that practitioners adhere to them
• Maintain an in-depth knowledge of specific technical areas and provide expert advice regarding their application
• Supervise specialist technical consultancy

Requirements

• Significant knowledge of a complex SAP implementation more specifically ECC, CRM or SRM
• Minimum of 2-3 full SAP CRM project life cycles of significant size, scope and complexity
• This should cover circa 4 of the 6 main CRM process areas (Interaction Centre, Contact Management, Sales, Service, Internet Sales & Service and Marketing)
• Be able to mentor other members of staff technically
• SAP Applications Technical Architecture design
• SAP Applications Technical Security
• SAP Applications Technical Administration and Monitoring
• SAP Applications Backup and Recovery
• SAP Applications Disaster Recovery technical design
• Cloning of SAP applications and cloning automation tools
• Technical Landscape design and documentation
• Technical platform for tools used to test SAP applications
• Integration of SAP and related non-SAP applications into the existing infrastructure, including processing hardware, storage and network