Lead SAP CRM Consultant

Location: London. Type: Permanent. Salary: £85,000. Reference# DH10003E

Our client, an established Fortune 500 global company, require a Lead Application Architect (SAP ECC, CRM, SRM) to lead the effort to ensure that common architecture strategy and decisions are implemented consistently across business and IT function.


  • Specify and design large and complex systems (e.g. involving significant team size and interaction, integration with multiple systems, covers multiple business processes or geographic regions)
  • Selects appropriate design standards, methods and tools and ensures that they are applied effectively
  • Review others' system design to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technologies
  • Establish policy for selection of architecture components
  • Evaluate and undertake impact analysis on major design options
  • Ensure that the system architecture balances functional, service quality and systems management requirements
  • Use appropriate tools, including logical models of components and interfaces, to contribute to the development of systems architectures
  • Produce detailed component specifications and translate these into detailed designs for implementation using selected products
  • Set standards, strategies and procedures across the development life-cycle in the areas of systems integration and testing and ensure that practitioners adhere to them
  • Maintain an in-depth knowledge of specific technical areas and provide expert advice regarding their application
  • Supervise specialist technical consultancy


  • Significant knowledge of a complex SAP implementation more specifically ECC, CRM or SRM
  • Minimum of 2-3 full SAP CRM project life cycles of significant size, scope and complexity
  • This should cover circa 4 of the 6 main CRM process areas (Interaction Centre, Contact Management, Sales, Service, Internet Sales & Service and Marketing)
  • Be able to mentor other members of staff technically
  • SAP Applications Technical Architecture design
  • SAP Applications Technical Security
  • SAP Applications Technical Administration and Monitoring
  • SAP Applications Backup and Recovery
  • SAP Applications Disaster Recovery technical design
  • Cloning of SAP applications and cloning automation tools
  • Technical Landscape design and documentation
  • Technical platform for tools used to test SAP applications
  • Integration of SAP and related non-SAP applications into the existing infrastructure, including processing hardware, storage and network


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